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Applications Exam MB2-700

Applications Exam MB2-700 Course + Exam Details

Applications Exam MB2-700 Certification

This exam is intended for individuals who plan to implement, use, maintain, or support Microsoft Dynamics CRM 2013 applications in their organisations. The audience typically includes service schedulers, administrators, office managers, executives, and consultants who want to demonstrate foundational understanding of the application functionality.

Candidates should have a basic knowledge of Microsoft Dynamics 2013 CRM applications, features, and functionalities.

  • Training: get practical technical skills
  • More hands-on: trial software included
  • Receive a certificate of course attendance
  • CRM (MB2-700) exam worth $206 included
  • Small class size: increased instructor interaction
  • Expert trainers: imparting real world experience
  • Authorised test centre: exam taken at our premises

Basic CRM Windows

Candidates can achieve this certification by passing the following exam(s).

Microsoft MB2-700
The certification exam can be registered and attempted within 3 months of course/module completion at Logitrain training centre on weekdays during normal business hours (excludes public holidays)

(Course material provided is shown above)


  • Manage service cases in Microsoft Dynamics CRM 2013
  • Manage the knowledge base in Microsoft Dynamics CRM 2013
  • Manage queues and contracts in Microsoft Dynamics CRM 2013
  • Manage service scheduling in Microsoft Dynamics CRM 2013
  • Menage leads and opportunities in Microsoft Dynamics CRM 2013
  • Manage sales in Microsoft Dynamics CRM 2013
  • Mange analysis and reporting features in Microsoft Dynamics CRM 2013

This course is likely to add to the employment related skills of the participants. The skills developed are likely to be used in the course of being an employee or working in a business.

  • CRM professionals
  • CRM administrator
  • Individuals seeking CRM certification
  • Identify customer service entities and record types
  • Create service cases
  • Maintain and organise cases
  • Create, manage, and delete articles in knowledge base
  • Locate data in the knowledge base
  • Manage sales literature
  • Create and maintain queues
  • Create contracts
  • Manage contracts
  • Explain service scheduling features
  • Maintain resources, equipment, and facilities
  • Manage resources and perform capacity planning
  • Manage service schedules
  • Identify sales management entities and record types
  • Create and manage leads
  • Create and manage opportunities
  • Maintain the product catalog for managing sales
  • Create and manage quotes for sales
  • Process sales orders
  • Identify and create reports
  • Manage charts and dashboards
  • Manage goals and metrics

Weekdays (Full-Time) course offers more benefits:

Logitrain full-time courses offers course resit


Sit through the course again
if you want

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Mock Tests

Get confidence to pass & assess your preparation before the exam

Logitrain full-time courses includes meals


No need to look for café`s, lunch and refreshment included

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What is included with the Applications Exam MB2-700 Course?
Logitrain course includes official certification exam fee.

Includes Official Exam Fee

Take the certification exam within 3 months of course / module completion

Logitrain pass guarantee

100% Money Back Guarantee

Training fee is fully refundable if you are not satisfied with the training

Logitrain courses, programs and packages includes course material.

Includes Course Material

Course material in hardcopy is included for you to keep for reference and support

Logitrain courses, packages and programs includes sample practise questions.

Includes Practise Questions

Practise questions are included to assist you in preparing for the official exam

Logitrain full-time course includes course retake, if you do not pass the official certification exam.

Highly Skilled Trainers

Our trainers are highly skilled with expertise and extensive hands-on experience

Logitrain courses include price beat guarantee.

Our Price Beat Guarantee

Relax, we will beat competitor’s advertised price. Our course has no extra costs


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