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ITIL® Intermediate: Service Design

ITIL® Intermediate: Service Design Course

ITIL® Intermediate: Service Design Certification

The Service Design certification is one of five ITIL® Service Lifecycle modules and provides the guidance that focuses on the design of IT services focusing on the architectures, processes, policies and documentation. This course helps students to realise the importance of design process in a ITIL service cycle and enable them with skills to continually improve and develop IT services required by an organisation.

A good service design ensures a proper alignment of IT services with the overall business and this course provides the necessary relevant knowledge to the students and help them in passing the certification exam.

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

This certification is a key requirement for the following jobs:

  • Business Analyst
  • Application Support Specialist
  • Service Delivery
  • Technical Consultant
  • Technical Analyst
  • Project Management
  • IT Service Management

ITIL Foundation certification is a pre-requisitie to this certification

Candidates can achieve this certification by passing the following exam(s).

  • ITIL Intermediate: Service Design

The certification exam can be registered and attempted within 3 months of course/module completion at Logitrain training centre on weekdays during normal business hours (excludes public holidays)

We provide Sybexpress ITIL® Intermediate Exam Study Guide
  • Service Design principles, purpose and objectives
  • Link between Service Design and other phases of the Lifecycle
  • Managerial and supervisory aspects of the ITIL Service Design processes
  • Technology considerations

This course is likely to add to the employment related skills of the participants. The skills developed are likely to be used in the course of being an employee or working in a business.

  • Service Delivery Professionals
  • Business Analysts
  • Project Managers
  • Program Managers
  • Introduction to service design
  • Service design principles
  • Service design processes
  • Objectives of Service design
  • Service design technology-related activities
  • Implementation and improvement of service design
  • Organising for service design
  • Technology considerations
  • Critical success factors and risks
  • Challenges to a proper Service Design

ITIL Intermediate: Service Strategy

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What is included with the ITIL® Intermediate: Service Design Course?
Logitrain course includes official certification exam fee.

Includes Official Exam Fee

Take the certification exam within 3 months of course / module completion

Logitrain pass guarantee

100% Money Back Guarantee

Training fee is fully refundable if you are not satisfied with the training

Logitrain courses, programs and packages includes course material.

Includes Course Material

Course material in hardcopy is included for you to keep for reference and support

Logitrain courses, packages and programs includes sample practise questions.

Includes Practise Questions

Practise questions are included to assist you in preparing for the official exam

Logitrain full-time course includes course retake, if you do not pass the official certification exam.

Highly Skilled Trainers

Our trainers are highly skilled with expertise and extensive hands-on experience

Logitrain courses include price beat guarantee.

Our Price Beat Guarantee

Relax, we will beat competitor’s advertised price. Our course has no extra costs


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