Business Analysis Foundation + Exam

This certification is a key requirement for the following jobs:

• Business Analysts
• Business Managers
• Business Change Managers
• Project Managers and other IT Service Management related jobs

• Role and competencies of a business analyst
• Strategy analysis
• Business system and business process modelling
• Stakeholder analysis
• Investigation and modelling techniques
• Requirements engineering
• Business case development
• Management of business change

This course is likely to add to the employment related skills of the participants. The skills developed are likely to be used in the course of being an employee or working in a business.

• Business Analysts
• Business Managers
• Project Managers
• Business Change Managers

• The origins of business analysis
• The development of business analysis
• The scope of business analysis work
• Business analysis
• Taking an holistic approach
• The role and responsibilities of a business analyst
• Behavioural skills and personal qualities
• Business knowledge
• Techniques
• The development of competencies
• Strategy Analysis
• The context for strategy
• The definition of strategy (Johnson and Scholes, 2001)
• Strategy development
• External environment analysis
• Internal environment analysis
• SWOT analysis
• Implementing strategy
• An approach to problem-solving
• Stages of the business analysis process model
• Objectives of the process model stages
• Procedure for each process model stage
• Techniques used within each process model stage
• Interviews
• Observation
• Workshops
• Scenarios
• Prototyping
• Quantitative approaches
• Documenting the current business situation
• Definition of a stakeholder
• Stakeholder categories and identification
• Analysing stakeholders
• Stakeholder management strategies
• Managing stakeholders
• Soft systems methodology
• Business perspectives
• Business activity models
• Business events
• Business rules
• Critical success factors and key performance indicators
• Use of the business activity model in gap analysis
• Organisational context
• An alternative view of an organisation
• The organisational view of business processes
• Value propositions and value chain
• Business process models
• Analysing the as-is business process model
• Improving business processes (to-be business process)
• The problems with requirements
• A process for requirements engineering
• Actors in requirements engineering
• Requirements elicitation
• Building the requirements list
• Requirements analysis
• Validating requirements
• The requirements document
• The requirements catalogue
• Managing requirements
• Modelling system functions
• Modelling system data
• Delivering the solution
• Context for the delivery approach
• Delivery lifecycles
• The business case in the project lifecycle
• Identifying options
• Assessing project feasibility
• Structure of a business case
• Investment appraisal
• Presentation of a business case
• Benefits realisation approach
• Introducing a new business system
• The environment for change

Business Analysis Foundation
Business Change Foundation
Commercial Awareness Foundation
Agile Foundation