CCNA Collaboration (CICD and CIVND) Course + Exams
CCNA Collaboration (CICD and CIVND) Certification
In today’s world, businesses need more than email to communicate. They need things like high-quality video meetings, clear voice calls, and teamwork apps that work well on devices. The technology that makes these tools work must be easy to use and not cause any problems.
The CCNA Collaboration framework was created to help IT professionals become experts in communication. At Logitrain, we provide the training you need to manage these tools and make sure every call, meeting, and message works perfectly.
Your Collaboration Roadmap with Logitrain
Our training is divided into parts that cover all aspects of modern business communication:
1. Mastering Voice and Unified Communications (CICD)
We teach you how to use Cisco Unified Communications (UC) solutions to bring people together. We go beyond the basics and show you how to:
- Manage phone and mobility features for a modern workforce.
- Use the end-user interfaces and perform basic maintenance tasks for Cisco UC.
- Use our hands-on labs to get experience with UC technologies.
2. Understanding Video Architecture (CIVND1)
Video is now a part of business meetings. This part of the training focuses on how to set up high-quality video meetings. You will learn about:
- The formats and protocols that make video work smoothly.
- The main parts of video architecture and how they affect the network.
- How to choose the settings to balance quality and performance.
3. Implementing Endpoints (CIVND2)
This is where we put the plan into action. You will learn how to:
- Set up Cisco Collaboration endpoints on a network that combines types of data.
- Make sure the hardware, such as desk phones and meeting room equipment, works with the Cisco system.
Why Choose Logitrain?
The demand for engineers who can manage collaboration tools is increasing rapidly in New Zealand. Employers are looking for people who can design and fix communication systems, not just plug in a phone.
At Logitrain, we help you fill the gap between knowledge and the skills you need to get a job. Whether you are in Auckland, Wellington, or Christchurch, or taking our online course, our hands-on approach ensures you are ready to lead the way in Cisco Collaboration.
- Helpdesk Operator
- Network Engineer
- Network Administrator
- Technical Support Engineer
- Network Video Engineer
- Collaboration Engineer
- IP Telephony and IP Network Engineer
There are no prerequisites for undertaking the CCNA Collaboration certification course.
- 210-060 CICD
- Implementing Cisco Collaboration Devices (CICD)
- 210-065 CIVND
- Implementing Cisco Video Network Devices, Part 1 (CIVND1)
- Implementing Cisco Video Network Devices, Part 2 (CIVND2)
The certification exam can be registered and attempted within 3 months of course/module completion at Logitrain training centre on weekdays during normal business hours (excludes public holidays)

The students can gain following skills from the CCNA Collaboration Training.
- Describing the components of a Cisco Unified Communications solution and identifying call signalling and media stream flows
- Providing an overview of administrator and end-user interface options in Cisco Unified Communications Manager Express, Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service.
- Understanding call flows in Cisco Unified Communications Manager Express and Cisco Unified Communications Manager.
- Performing endpoint and end-user administration tasks in Cisco Unified Communications Manager Express and Cisco Unified Communications Manager.
- Describing the telephony features supported in Cisco Unified Communications Manager Express and Cisco Unified Communications Manager.
- Administering users in Cisco Unified Communications Manager IM and Cisco Unity Connection and Presence Service, and enable the most commonly used features for both applications.
- Describing how to maintain a Cisco Unified Communications solution.
This course is likely to add to the employment related skills of the participants. The skills developed are likely to be used in the course of being an employee or working in a business.
Following people can attend the CCNA Collaboration certification course.
- Students
- Recent Graduates
- Individuals seeking to start career in networking
- Helpdesk operators
- Candidates entering IT job market
- First-level network support staff
- System engineers and account managers
The following topics are covered during the CCNA Collaboration Certification course. CICD
- Characteristics of a Cisco Unified Communications Solution
- Provision End Users and Associated Devices
- Configure Voice Messaging and Presence
- Maintain Cisco Unified Communications System
- Provide End User Support
CIVND1
- Video Conferencing and Streaming Fundamentals
- Introduction to Video and Video Applications
- Video Technology Basics
- Video Protocols and Media
- Functional Components of Video Infrastructures
- Network Requirements of Video Solutions
- Cisco Video Solution Architecture Overview
- Cisco TelePresence Endpoint Environmental Requirements and Installation
- Environmental Requirements for Video Installations
- Installing Cisco TelePresence Endpoints and Profile Systems
CIVND2
- Describe the components and architectures of Cisco Business Video solutions
- Implement Cisco Collaboration endpoints
- Implement Cisco TelePresence endpoints
- Implement multipoint conferencing on Cisco Collaboration endpoints
- Implement Cisco Digital Media Players
“We have helped thousands achieve Cisco Certifications, let us help you”
– Murad Tanvir, Double CCIE #17081 Founder and CEO Logitrain

Includes Official Exam Fee
Take the certification exam within 3 months of course / module completion

100% Money Back Guarantee
Training fee is fully refundable if you are not satisfied with the training

Includes Course Material
Course material in hardcopy is included for you to keep for reference and support

Includes Practise Questions
Practise questions are included to assist you in preparing for the official exam

Highly Skilled Trainers
Our trainers are highly skilled with expertise and extensive hands-on experience

Our Price Beat Guarantee
Relax, we will beat competitor’s advertised price. Our course has no extra costs
| Location | Type | Duration | Price | Dates | |
|---|---|---|---|---|---|
| Location | Type | Duration | Price | Dates |




















