Certification Exams: Terms and Conditions
Certification exams are subject to the following terms and conditions:
This page contains important information; please read it carefully to avoid delays in registering your exam. It also includes information on what to do after you pass the exam, when will you receive the certificate.
Most providers send an email within 10 days after an exam is passed, usually, this email is marked as junk. Please regularly check your junk/spam folder after passing the exam and follow the steps in the email.
- Please wait for 2 business days after emailing us for a response.
- Certification exams are not included with discounted course fees unless agreed in writing
- Certification exams must be registered and attempted within 3 months of course/module completion at Logitrain test centre where the training was attended
- The course/module completion date is the official course completion date, it does not take into account classes/sessions missed by the candidate
- Certification exam attempt cannot be sold or redeemed for cash, credit or refund
- Certification exam cannot be combined with other offers or discounts and is valid for one attempt only. We do not offer second exam shots or any other offers that providers may run from time to time
- Certification exam registration is strictly subject to seat availability and will be confirmed if the proposed date and time is available
- Logitrain is not responsible if the exam duration expires due to seat availability
- Certification exams can only be rescheduled or cancelled 3 business days before the test date and will incur a charge of $200
- Candidate must arrive 10 minutes before the exam start time on the day of the exam; no show or if the candidate arrives more than 15 minutes after the appointment, the exam will not be delivered and the exam attempt will be void
- We are not liable for any errors or omissions by candidates in exam ID registration.
- If the exam has been paid by us but cannot be delivered due to candidate error for any reason, we will not be responsible and will not pay for the exam again